Privacy Policy

Build Difference Pty Ltd respects your privacy and strives to help you protect your personal information. This Privacy Policy is intended to explain how Build Difference uses the information you provide to us and with whom it may be shared.

If you do not agree to be bound by this Policy, you may not access and use the Website.

We reserve the right to revise the Privacy Policy from time to time to suit various legal, business and customer requirements. We will duly notify the users as may be necessary.

By using our website and specifically by filling out one of Build Difference online forms or estimators, you agree to our collection and use of your personal information as is described in this Privacy Policy. If we change our Privacy Policy, we will post those changes to this website.

This Policy covers how Build Difference treats personal information that Build Difference collects, receives, uses, stores, shares and protects including information related to your past use of the Website products and services.

When you register for our service, we would require your personal information that is personally identifiable like your name, address, email address, or phone number, and other information that is not otherwise publicly available and is essentially required for registering and receiving services from us.

We use the Personal Information you share with us to perform the services and provide the information you request. For example, if you fill out a form requesting on-site or phone consultation, we will use the information you provide us to contact you about our services.

Privacy – Our Commitment

At Build Difference, we are extremely committed to protecting your privacy. We would like you to feel confident about us, use our services freely and recommend our services to your friends and family.

We guarantee that we will not rent and sell your personal information to third parties (except as stated in this Policy) without your consent. However, for day to day operations, we will provide your personal information to our builders and contractors who will assist and facilitate in providing our services. Your comfort, trust and confidence are of paramount importance to us.

Information Collection

We take and respect your privacy seriously. We may collect information via cookie or weblog. This is to improve the design and use ability of our products and services and at times to offer additional services plus enhance customer satisfaction.

The data we collect are:

Log Data

We want to inform you that whenever you visit our Website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Use of Information

We use your personal information to allow it to process your registration, to process any orders that you may make for any products or services displayed on the Website, provide you with improved services, contact you when it is needed by phone or email, and to communicate with you on any matter relating to the conduct of your registering; and to communicate the details of any orders / processing of any services placed by you relating to estimations displayed on the Website.

Build Difference may organise contests and surveys and the information collected during these events may be used by Build Difference to improve your overall customer experience.

Information Sharing and Disclosures

We do not rent, sell or share your personal information to third parties –

  • Unless we have permission from you,
  • Unless we have to provide products or services that are requested by you,
  • Unless we have to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person or organisation or property or asset or rights of the Website/App from unauthorised use or misuse of the Website, violations of Build Difference terms and conditions or to defend against legal claims/proceedings,
  • Unless upon occurrence of special circumstances detailed hereunder –
  • to respond to subpoenas, court orders, judicial proceedings, or other legal processes;
  • to enforce the terms of the Terms of Use, Terms and Conditions or the terms of this Policy;
  • to respond to claims that any photo, text, or other material violates the rights of third parties; or
  • to protect the rights, property, or personal safety of Build Difference, its users, or the general public.

We provide certain required personal and contact information to our sub-contractors, affiliated companies or other trusted business partners for the purpose of providing the required service on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

If Build Difference becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will inform you through email before personal information is transferred and that may become subject to a different privacy policy.

Your Choices

By submitting your information, you consent to the use of that information as set out in this Policy. We welcome your views on this Website and the Policy. However, submitting personally identifiable information is entirely voluntary.

You are not required to register with us in order to browse our Website.

Web Forms on Our Site

The information you fill and submit by the web forms on our site enables the calculators to function.

Security

We value your trust in providing us your Personal Information. Thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Policy Compliance

Build Difference regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or contacting us through this Website or by e-mailing to us at info@builddifference.com. When we receive complaints at this address, it is Build Difference policy to contact the complaining user regarding his or her concerns.

Contact Us

If you have additional questions or require more information about our Privacy Policy or this Website and services, do not hesitate to contact us through email at info@builddifference.com.